Co-browsing and security: what financial services need to know
Unlike screen-sharing, co-browsing only shares the web or mobile application so the customer's data is never compromised.
Co-browsing best practices to improve customer experience
Co-browsing has the potential to transform customer service. Learn the best ways to use it to both improve customer satisfaction and grow your business.
Benefits of Co-browsing that Improve Customer Service
There are many benefits to employing co-browsing including improved efficiency to superior customer relations, as well as higher levels of security too.
13 customer service tips for banks and financial services
Technology combined with human expertise can help financial institutions deliver a world-class service that puts the customer first.
Co-Browsing for better online conversations: how does it work?
Co-browsing is a great example of technology that advances both efficiency and customer service. It allows banks to join customers' browsing sessions in real time.