Investors want seamless advice. But they are often conducting investment research on their own. Find out how co-browsing can turn their solo research efforts into collaborative and trust-building interaction with their advisor.
Banks can use co-browsing alongside a phone call, a chat session, or a messenger conversation and ultimately create a more personalized experience for their customers. But remember co-browsing is different from screen-sharing.
Find out how co-browsing features helped a Swiss financial service provider create buzz and enthusiasm for a new product offering and for the bank itself. The result? 80% of customers were interested in receiving future online consultations.
Co-browsing is helping banks to improve their Customer Service, increase their Sales and promote their Customer Engagement.
After a year of operation, a leading European Bank reported exceptional operational impact generated through the use of unblu co-browsing. Thanks to unblu the cost of an inbound customer call was cut by 25%.