Customer ExperienceChatbots
Why can't chatbots replace advisors in digital banking?
Unless these tools are integrated with those that allow for human-to-human conversation, they risk leaving customers alienated and frustrated.
Chatbots
Chatbot use cases: what bots can do in insurance services
Insurers need to embrace a hybrid digital experience that merges self-service technology with human-operated digital channels.
Customer ExperienceChatbots
What are chatbots used for? 7 examples in everyday life
Chatbots are able to stimulate human conversation and interact with clients, guide them to the right information and answer queries.
Unblu PlatformChatbots
What are the best use cases for chatbots in banking?
Chatbot technology has the potential to ease the workload of customer service advisors and also offer an efficient support system for bank customers.
Customer ExperienceChatbots
How do chatbots work in financial services
Chatbots can make customer service faster and offer a starting point for customers looking for financial advice on complex issues like mortgages or insurance.