Technology empowers financial services to deliver a more personalized and intuitive customer service. But are we doing enough to keep up with customer demands?
What criteria should financial institutions be using when choosing a video conference solution? This is a topic that we at Unblu are talking to customers and prospects about on a daily basis.
New digital tools have revolutionized customer service, giving customers more freedom and flexibility. But how can providers ensure the customer journey remains human and personal?
Representing half the planet’s population, women are a diverse but powerful demographic. 80% of global purchasing decisions are already taken or influenced by women and their influence is set to grow.
The influence of female consumers in the financial sector is growing. But capturing a share of this increasingly powerful market poses challenges for the industry, which has traditionally been dominated by men.