What are chatbots used for? 7 examples in everyday life
Chatbots are able to stimulate human conversation and interact with clients, guide them to the right information and answer queries.
Digitization in banking: why are digital banking services needed?
Customers are loyal to banks that offer them a seamless, pleasurable, and personal service which explains the desire for an omnichannel experience.
Benefits of Co-browsing that Improve Customer Service
There are many benefits to employing co-browsing including improved efficiency to superior customer relations, as well as higher levels of security too.
Chatbot trends
Banks and financial services need to embrace the exciting potential of chatbot technology to deliver a quick and convenient customer service.
Chatbot statistics and trends in digital banking
Chatbots have a big role to play in the future helping financial services make customer service more efficient without entirely replacing human conversations.