Digitale Transformation
Lessons learned from successful digital transformations
A digital transformation essentially extends the physical world, weaving together the offline interactions and conversations with the digital ones.
Unblu suiteCustomer Experience
Types of Video Chat to Improve Customer Experience in Banks
Video chat has transformed how financial institutions deliver customer service whether it occurs on a phone, via computer or enhanced with co-browsing.
Unblu suiteCustomer Experience
Live Chat: what is it and why it’s important in banking
Live Chat software enhances customer service with high-tech, building better relationships with your customers in a secure communication environment.
Unblu suite
Video Chat: How Does it Work in Financial Services?
Video chat allows advisors to connect with customers face-to-face making interactions more personal and streamlined accelerating the sales process.
Unblu suitePrivate Banking
Private Banking proposition: Interview with our COO
We sat down with The Wealth Mosaic, who came all the way over to Switzerland in order to get the ultimate and up-to-date insight of Unblu.