Technology combined with human expertise can help financial institutions deliver a world-class service that puts the customer first.
Most leaders recognize that it’s not the technology itself that is the most difficult part of a digital transformation. Digital technology only provides the possibility of gaining efficiencies and a better customer experience.
Video chat leverages the popularity of online video for conversational banking, making interactions between customers and banks more personal and streamlined.
Live chat software uses high-tech to get more qualified leads and increase conversions rates in financial institutions. Make the most of live chat with these tips.