As the digitization of daily life picks up, omnichannel banking offers the perfect half-way house between online banking and a traditional face-to-face service.
Our CEO's most recent interview, looking at the wealth management sector’s past, present and future. See this week’s top picks from the interview.
By adopting a more customer-centric viewpoint, financial institutions can envisage the journey as a whole and create a more positive and efficient experience.
Banks can create a hybrid customer journey offering both the convenience of digital channels and the reassurance of person-to-person exchange.
Learn about using Unblu on your website to improve mortgage inquiry customer experiences with the help of video chat and co-browsing features.